Privacy Policy

Panel Japan Co., Ltd. (hereinafter referred to as “the Company”) explains how it handles users’ personal information related to the services provided on this website (hereinafter referred to as “the Service”) in accordance with the following privacy policy (hereinafter referred to as “this Policy”).

Article 1 (Personal Information)

“Personal Information” refers to information defined as “personal information” under the Personal Information Protection Act, which is information that can identify a specific individual, including descriptions such as the name, date of birth, address, phone number, contact details of a living person, as well as physical appearance, fingerprint data, voiceprint data, health insurance certificate numbers, and other information that can identify a specific individual (personal identification information).

Article 2 (Collection of Personal Information)

When users register, the Company may ask for personal information such as the user’s name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number. In addition, the Company may collect transaction records and payment information that includes users’ personal information from its partners (including information providers, advertisers, advertising distributors, hereinafter referred to as “partners”).

Article 3 (Purpose of Collecting and Using Personal Information)

The Company collects and uses personal information for the following purposes:

To provide and operate the Company’s services
To respond to user inquiries (including identity verification)
To send emails about new features, updates, promotional activities, and other services provided by the Company related to the services the user is currently using
To communicate necessary information such as maintenance or important notices
To identify users who violate the terms of use or attempt to use the services for improper purposes, and to refuse their use of the services
To allow users to view, modify, or delete their registration information, and to view their usage status
To charge users for the use of paid services
For purposes ancillary to the above purposes

Article 4 (Change of Purpose of Use)

The Company may change the purpose of use of personal information when it reasonably determines that the new purpose is related to the previous purpose.
If the purpose of use is changed, users will be notified by the method designated by the Company or the revised purpose will be announced on this website.

Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without obtaining the prior consent of the user, except in the following cases, or unless otherwise required by law:
1. When it is necessary to protect a person’s life, body, or property, and obtaining the individual’s consent is difficult
2. When it is particularly necessary to improve public health or promote the sound growth of children, and obtaining the individual’s consent is difficult
3. When it is necessary to cooperate with government agencies, local public bodies, or their consignees in performing legal duties, and obtaining the individual’s consent may hinder the execution of such duties
4. When the following conditions are announced or disclosed in advance and reported to the Personal Information Protection Commission:
  1. The purpose of use includes provision to third parties
  2. Items of personal information provided to third parties
  3. Means or methods of provision to third parties
  4. Stopping the provision of personal information to third parties upon user request
  5. Methods of responding to user requests
Notwithstanding the provisions of the previous paragraph, the following cases will not be considered third-party provision:
1. When personal information is entrusted, in whole or in part, to a third party within the scope necessary to achieve the purpose of use
2. When personal information is provided as part of a business transfer due to a merger or other reasons
3. When personal information is shared with specific individuals, and the user is notified in advance of the items of personal information to be shared, the scope of individuals sharing the information, the purpose of use by those individuals, and the name or title of the person responsible for managing the personal information

Article 6 (Disclosure of Personal Information)

When the Company receives a request from a user to disclose personal information, the Company will promptly disclose such information without delay. However, if disclosure may result in any of the following situations, the Company may withhold or partially withhold the information and will notify the user immediately of its decision not to disclose. Please note that a fee of 1,000 yen will be charged for each disclosure request.
1. If there is a risk of harm to the life, body, property, or other rights and interests of the user or a third party
2. If it could significantly hinder the proper conduct of the Company’s business
3. If it would violate other laws and regulations
Notwithstanding the provisions of the preceding paragraph, in principle, the Company will not disclose non-personal information such as history information or characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If a user believes that the personal information held by the Company is incorrect, the user may request the Company to correct, supplement, or delete the personal information (hereinafter referred to as “Correction, etc.”) according to the Company’s prescribed procedures.
If the Company deems it necessary to respond to the user’s request, it will promptly make the necessary Correction, etc.
The Company will immediately notify the user when the Correction, etc. is made based on the previous provisions or when it decides not to make the Correction, etc.

Article 8 (Suspension of Use, etc., of Personal Information)

If the Company receives a request from a user to suspend or delete the use of personal information due to reasons such as the information being used beyond the scope of the intended purpose or being obtained by improper means, the Company will promptly investigate the matter.
Based on the results of the investigation, if the Company deems it necessary to comply with the request, it will promptly suspend or delete the use of the personal information.
When the Company suspends or deletes the use of personal information according to the provisions of the preceding paragraphs, or decides not to do so, the Company will immediately notify the user.
Notwithstanding the preceding two paragraphs, if the suspension of use requires a significant cost or is otherwise difficult, and if an alternative measure can be taken to protect the user’s rights, the Company will take that alternative measure.

Article 9 (Changes to the Privacy Policy)

The content of this Policy, except for matters otherwise stipulated by laws and regulations and this Policy, may be changed by the Company without notifying the user.
Unless otherwise specified by the Company, the revised privacy policy will take effect from the date it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following:

Address: Rm701, Kojimachi1-3 Bld., 1-3-23 Kojimachi, Chiyodaku, Tokyo, 102-0083, Japan
Company Name: Panel Japan Co., Ltd.
Representative Director: Zhou Ziren
Please refer to the contact form here.